Who should attend

The CSM training focuses on the perspective of those who use Scrum to get things done. You learn how to be an effective Scrum Master. But also if you are a team member or manager who is involved in Scrum teams, you will learn a lot that will help you.


The focus of the training is on structuring and optimizing work in self-organizing teams. And how to become better and better at delivering value for stakeholders. Even in an environment that works less Agile. Various Agile strategies and facilitation techniques are taught and practiced for this.

The course is in English and is given as a Scrum project. Topics that are covered are:

  • Agile: background, values, principles and current applications
  • Scrum overview
  • Scrum roles and responsibilities
  • Scrum Master pitfalls
  • What makes someone a good Scrum Master
  • How to create and maintain a clear Product Backlog
  • Establish a Definition of Done and comply to it
  • Backlog Refinement with both short- and long-term perspective
  • Techniques for estimating with the development team
  • Getting a grip on planning and deadlines
  • Improve self-organization in a team
  • Sprint Plannings that are short and effective
  • Daily Scrums that really help a team work together
  • Sprint Reviews in which stakeholders applaud
  • Retrospectives that lead to concrete improvements
  • Getting an organization to work more Agile
  • Collaborate with multiple Scrum teams
  • Collaborate with departments that are less Agile
  • Scrum Master Quiz


To obtain the CSM certificate, two days of active participation in this course are required. Immediately after the training you will receive an email from the Scrum Alliance to take an online test. You can do this at home or at the office to obtain your certificate.


Griselda Williams

Marketing Manager at AppierCom & AppierSchool
Marco's dynamic, energetic, engaging approach to teaching the Certified Scrum Master course brings the Scrum process to life. I was able to pass the test with 94% at my first sitting, straight out of the classroom, because he taught me to embody scrum and agile principles as part of my fundamental way of thinking. He taught it as an intuitive, logical process, rather than a system one has to learn by rote. I could not recommend Marco more highly if you want someone to really teach you to embrace Scrum and Agile Methodology fully in a very short space of time.

Tim Parks

Head of Engineering Systems and Services at Vanderbilt International (IRL) Ltd
The experience over the two-day course was fantastic. It was not a dry explanation of the Scrum framework. Instead a practical, example driven 2 days where we worked through all elements of the Scrum framework. Using interactive exercises, and getting the opportunity to put forward challenges each of us faced with Scrum in our day to day work. Marco help explain how best to apply Scrum to these real-world challenges. I would have no hesitation in recommending Marco Mulder as a Scrum Master trainer or as a business Scrum coach within a commercial environment. His experience in this field was clear and impressive.

Başak Çevik

Marketing Consultant & Agile Coach
I attended Marco's Scrum Master Training. He is an experienced trainer as well as an experienced Agile consultant. His experience with different clients facilitates the understanding process. Especially if you are using Agile methodologies in business concept, you may feel sometimes ''left off'' in between the ''software people'' . However his training content covered business and technical aspects of Scrum. What I also like about his training was his designing entire training on Agile concepts where we learned by doing the sprint, burn down chart, estimation and all content in general. I found most of my answers of my question marks during 2 days. I advice his training for everyone who wants to comprehend Agile Concept. Thank you Marco!

Ciara Moran

Head of Product at Access Earth
I had a great two days receiving training from Marco to become a Certified Scrum Master. Over the duration of the course my knowledge on Scrum grew exponentially with the learning process being fun and engaging. Not only did Marco create an environment that enabled us to retain knowledge easily, but he also enabled the group to collaborate to solve real work problems each person was having in their company. I highly recommend Marco as a teacher if you're looking for a fun and interactive way of growing your knowledge on scrum.

Gerard Allen

Director of Field Engineering, EMEIA at Jamf
Marco's real world experience was invaluable in our recent Certified ScrumMaster training. He ability to meet the needs of a wide range of students (from newbie to seasoned ScrumMasters) was impressive. Everyone walked away feeling they got real value from the course. I would happily recommend Marco to anyone looking to understand/apply Scrum.

Paul Brady

Director, Foye Consulting
I attended a recent Certified Scrum Master training workshop with Marco, and it was one of the most engaging training workshops I've ever attended. Marco has a deep knowledge of Scrum (and Agile approaches) which drove a customized workshop for the attendees. My follow up exam with Scrum Alliance was easily passed at the first attempt.